FAQs and Exam Procedure After Course Completion at Mainland Safety

Course Completion Process:

  • Upon completing the course, Mainland Safety will forward all necessary details to JIBC on the last day of your class instructions.
  • Participants will then receive an email from JIBC prompting them to select their preferred date and time for the upcoming exam.

Confirmation and Timeline:

  • After Mainland Safety submits participant details to JIBC, individuals will receive an email from JIBC to confirm their JIBC registration. This email will also include the JIBC Student User ID.
  • Participants can expect JIBC to contact them within 3 to 5 business days.

User Account Information:

  • User ID and password details will be provided in the confirmation email. If the password is not visible, participants can reset it by clicking on the “Forgot Password” link.
  • The next step is to book the online exam using the following link: [https://www.jibc.ca/course/basic-security-training-assessment](https://www.jibc.ca/course/basic-security-training-assessment).

Exam Booking and Confirmation:

  • Participants can book their exam online and will receive an email from JIBC confirming the exam booking details 24 hours prior to the exam. The exam window spans at least 8 hours.
  • In case of any difficulties in booking an exam, participants can contact JIBC at [email protected].

Exam and Licensing Fees:

  • JIBC Exam Fee: $60.71 (Pay online during exam booking).
  • Fingerprint Fee: $85 (Mainland Safety can arrange fingerprints for participants).
  • 1-year Security License Fee: $120 (Payable to the Ministry of Justice). Apply for a license at https://justice.gov.bc.ca/security/worker/newapplication.do

Technical Requirements:

  • Ensure the following technical requirements are met:
    • Access to a computer (tablet not compatible).
    • Google Chrome with the Proctorio Chrome extension installed.
    • Internal or external microphone.
    • Webcam (320×240 VGA minimum).
    • Minimum bandwidth of 0.244 Mbps (0.664 Mbps recommended).
    • Free disk space of 250MB & free RAM of 2 GB.
  • For additional setup assistance, visit https://proctorio.com/support#settingUp . Set up must be completed before the exam day.

Exam Day Guidelines:

  • The exam will be monitored and reviewed before certificates are issued.
  • Participants will be required to scan the exam room to ensure its integrity.
  • This is not an open-book test; no reference materials, phones, or other devices are permitted.
  • No one is allowed in the exam room unless previously approved for a group exam.
  • Audio is recorded and monitored; participants should refrain from speaking with anyone during the exam.
  • The exam must be conducted in English; no translation services are allowed.
  • Participants are not permitted to leave the exam room once the exam begins.